Jitbuz's Privacy Policy

Jitbuz (https://jitbuz.best) is a trusted online Sports Betting and gaming platform in Bangladesh. We believe that full transparency about how we handle your personal data is the foundation of earning your trust.

This Privacy Policy ("Policy") explains what information jitbuz collects, how it is used, and what rights you have. This Policy applies to our website, mobile app, and all related services.

By registering with or using jitbuz, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using the platform.

Jitbuz only collects the information necessary to provide our services, meet legal obligations, and improve your experience.

Jitbuz uses the information we collect solely for specific, legitimate purposes. Below, we explain the reason behind each use clearly:

• Account Creation & Management: To complete your registration and keep your account secure.
• Identity Verification: To complete the KYC process and keep minors off the platform.
• Payment Processing: To manage deposits, withdrawals, and other financial transactions.
• Customer Support: To understand your issue and provide a quick resolution.
• Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Responsible Gaming: To identify early signs of potential addiction and provide timely support.
• Legal Obligations: To meet regulatory reporting obligations and legal requirements.
• Personalized Experience: To recommend games and offers tailored to your preferences.

We never use your data without your knowledge or for any purpose beyond those stated above.

Jitbuz uses industry-standard technology and practices to protect your information. Our security framework includes:

• 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
• Firewall Protection: Multi-layer firewall to prevent unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Access Controls: Only authorized personnel have access to specific data.
• Data Backup: Regular backups are taken to prevent data loss.

Your data is generally retained for as long as your account remains active. Even after account closure, certain data must be kept for a specified period (typically 5 years) for legal reasons.

Jitbuz uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To understand how the site is being used. These can be disabled.
• Performance Cookies: To improve page load speed and overall user experience.

You can control or delete cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

Jitbuz never sells your personal information. However, limited data may be shared with trusted partners in specific circumstances:

• Payment Processor: Payment providers such as bKash, Nagad, and Rocket receive the information necessary to process transactions.
• KYC Provider: Authorized third parties for identity verification.
• Technology Partners: Cloud server and security service providers — for technical operations only.
• Legal Authority: By court order or directive from a regulatory authority.

All third-party partners are contractually bound to uphold our privacy standards. They may not use your data for any other purpose.

As a jitbuz user, you have the following rights regarding your personal data. Contact our support team to exercise any of these rights.

• Right to Access: You may request to know what personal information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of specific data (except where legally required to retain it).
• Right to Restrict Processing: You may request that the use of certain data be restricted.
• Right to Data Portability: You may request your data in a structured, portable format.
• Right to Object: You can object to marketing or any specific use of your data.

We typically respond to such requests within 30 days. Complex cases may take longer, but you will be notified in advance.

Jitbuz strictly prohibits registration by anyone under the age of 18. We do not knowingly collect personal data from minors.

If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child's information is held by us, please contact us immediately at support@jitbuz.best.

Jitbuz may update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A pop-up notification will be displayed upon logging in to the platform.
• The "Last Updated" date on this page will be revised accordingly.

Continued use of the platform after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page regularly.

For any privacy-related questions, concerns, or complaints, please get in touch with us. We will do our best to respond with the utmost care and sincerity.

• Email: support@jitbuz.best
• Live Chat: Start a live chat directly from any page on the platform.
• Response Time: Responses are typically provided within 24–48 hours.