Legal Documents

Jitbuz's Terms & Conditions

Please read these Terms and Conditions carefully before using our platform. This is a legally binding agreement between you and Jitbuz.

Last Updated: January 1, 2026

Key Terms Summary

A quick overview of the key points before you read the full details

Age & Eligibility
You must be at least 18 years old to use Jitbuz. Registration by minors is strictly prohibited, and any violation of this rule will result in immediate account termination.
Payment & Withdrawal Policy
Deposits are instant. Withdrawal requests are typically processed within 24 hours. Large withdrawals may be delayed if KYC verification has not been completed.
Bonuses & Wagering Requirements
Each bonus has its own wagering requirement. The required turnover must be met before any withdrawal can be made. Misuse of bonuses may result in account suspension.
Account Security
Each person may only register one account. Creating multiple accounts will result in all accounts and balances being forfeited. Keep your password confidential.
Prohibited Activities
Fraud, match fixing, bot usage, and any form of dishonest activity are strictly prohibited. Jitbuz reserves the right to take legal action if such activity is detected.
Bet Cancellation & Refunds
If a bet is voided due to a technical error, the stake will be refunded. For intentionally cancelled bets, Jitbuz's decision is final.
Important Notice: By registering on or using Jitbuz, you fully agree to these Terms and Conditions. If you do not agree with any part of them, please do not use the platform.
01

General Terms

Jitbuz (https://jitbuz.best) is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions ("Terms") form a legally binding agreement between Jitbuz and its users.

These Terms have been prepared in Bangla specifically for Bangladeshi users. However, the original legal document is in English. In the event of any ambiguity or dispute, the English version shall take precedence.

Jitbuz reserves the right to modify these terms at any time. Continued use of the platform after updated terms are published will be considered your acceptance of the new terms.

  • These terms apply to all users, whether new or existing.
  • Jitbuz reserves the right to modify or discontinue any service at any time and without prior notice.
  • Jitbuz's logo, name, and content may not be used without prior permission.
02

Account Registration & Verification

To open an account on Jitbuz, you must provide accurate and complete information. Registering with false details may result in account termination at any time and forfeiture of your balance.

  • Age Requirement: You must be at least 18 years old at the time of registration.
  • Single Account: Only one account is permitted per person, household, or device.
  • Accurate Information: Your name, date of birth, and phone number must all be provided accurately.
  • KYC Verification: Identity verification using a national ID or passport is mandatory for withdrawals and large transactions.
  • Password Protection: Keep your login credentials private. If you allow someone else to use your account, you are solely responsible for any consequences.
Warning: If you suspect that someone has accessed your account, change your password immediately and contact Jitbuz support.
03

Deposits, Withdrawals & Payment Policy

Jitbuz supports popular mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. All transactions are conducted in Bangladeshi Taka (BDT).

  • Minimum Deposit: ৳500 (five hundred taka).
  • Minimum Withdrawal: ৳1,000 (one thousand BDT).
  • Withdrawal Process: Typically within 12–24 hours for verified accounts.
  • Same Method: Withdrawals must be made through the same method used for the original deposit.
  • Transaction Fees: Jitbuz does not charge any transaction fees, though payment gateway charges may apply.

Funds deposited into your account may only be used for legitimate betting activities. Depositing using third-party funds is strictly prohibited.

If you have an issue with a transaction, please contact support within 72 hours. Claims submitted after this period may not be accepted.
04

Bonuses, Promotions & Offers

Jitbuz regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the respective offer page.

  • Wagering Requirement: To withdraw bonus funds, you must meet a specified wagering requirement (typically 20x–30x).
  • Validity: Most bonuses have an expiry date. Once expired, the bonus will be forfeited.
  • Single Use: Each promotional code can only be used once.
  • Eligible Games: Some bonuses apply only to specific games or sports. Please check the individual offer's terms for details.
  • Abuse: If multiple accounts or coordinated betting are used to exploit bonuses, all bonuses will be forfeited.

Jitbuz reserves the right to modify, suspend, or cancel any promotion at any time. In any bonus-related dispute, Jitbuz's decision is final.

05

Betting Rules & Limits

All betting on Jitbuz is subject to specific rules designed to ensure a fair environment for everyone.

  • Minimum Bet: ৳10 (ten taka) per bet.
  • Maximum Bet: Maximum bet limits vary by market, and maximum winning limits also differ depending on the market.
  • Odds Changes: The odds at the time a bet is placed will apply. If odds change after a bet is submitted, payment will be made based on the original odds.
  • Event Cancellation: If an event is cancelled, the related bet will be voided and the stake returned.
  • Technical Errors: If incorrect odds are displayed due to a technical issue, Jitbuz reserves the right to void the affected bets.

Live betting conditions can change rapidly. Jitbuz is not responsible for any bets rejected due to latency or connection delays during live betting.

06

Prohibited Activities & Restrictions

The following activities are strictly prohibited to maintain a fair and safe environment on Jitbuz. Violations will result in serious action.

  • Using automated software, bots, or scripts to place bets.
  • Predetermining the outcome of a match or game, or participating in match fixing.
  • Using the platform for money laundering or processing illegally obtained funds.
  • Stealing another user's information or attempting to hack their account.
  • Exploiting system vulnerabilities to gain an unfair advantage.
  • Coordinated betting across multiple accounts belonging to the same person.
  • Threatening or harassing other players or Jitbuz staff.
Consequences: If found participating in any of the above activities, your account will be immediately suspended, all balances forfeited, and legal action taken if necessary.
07

Privacy & Personal Data

Jitbuz treats the protection of your personal data as a top priority. For full details on how we collect, store, and use your information, please refer to our Privacy Policyavailable at.

  • Your personal information is never sold to third parties.
  • Information may be shared with authorities when required by law.
  • All data is stored securely using SSL encryption.
  • You may request deletion of your data, though certain information must be retained for legal compliance.
08

Responsible Gaming Policy

Jitbuz believes betting should be a form of entertainment — never something harmful. That's why responsible gaming is a core part of our values.

  • Deposit Limit: You can set daily, weekly, or monthly deposit limits at any time.
  • Self-Exclusion: You can exclude yourself from the platform for a set period or permanently.
  • Reality Check: Session reminders to alert you after extended periods of play.
  • Cooling-Off Period: Option to take a temporary break.

If you feel that betting is getting out of your control, please Responsible Gaming Visit the page and contact our support team for assistance.

09

Account Closure & Suspension Policy

Jitbuz reserves the right to suspend or permanently close an account under the following circumstances:

  • Any violation of these Terms and Conditions.
  • Registering with false or incomplete information.
  • Fraudulent or suspicious activity.
  • If the account has been inactive for an extended period (more than 12 months).
  • At the user's own request.

If you wish to close your account, please contact support. Any pending withdrawals at the time of closure will be processed through the standard procedure.

10

Dispute Resolution Process

If you have a dispute regarding a betting outcome or transaction, please contact the Jitbuz support team first. We aim to respond within 48 hours.

  1. Submit a written complaint to support.
  2. Please include the relevant transaction ID and date.
  3. Jitbuz will investigate and notify you of its decision within 7 business days.
  4. If you are unsatisfied with the decision, you may file a complaint with the relevant regulatory authority.

Jitbuz's decision shall be considered final in any dispute resolution, unless a legal process is initiated.

11

Policy on Changes to Terms

Jitbuz may update these terms and conditions at any time. For significant changes, you will be notified in advance via your registered email or an in-app notification.

  • Minor changes may take effect without prior notice.
  • At least 14 days' notice will be given for significant changes.
  • If you do not agree to the updated terms, you will have the option to close your account.

The "Last Updated" date at the top of this page will always reflect the most recent changes.

12

Contact & Support

If you have any questions or need clarification about these Terms and Conditions, please get in touch. The Jitbuz support team is available 24/7.

  • Email: support@jitbuz.best
  • Live Chat: Start a live chat directly from any page on the platform.
  • FAQ: on our FAQ page Get answers to common questions.
When contacting support, providing your registered email and account ID will help us assist you faster.

Frequently Asked Questions About Terms & Conditions

Answers to the Most Frequently Asked Questions

Yes, you can close your Jitbuz account at any time — simply notify our support team. Before the account is closed, you will have the opportunity to withdraw any remaining balance.

If the wagering requirement is not met before the bonus expires, the bonus balance will be forfeited. Your original deposit remains unaffected — only the bonus portion will be cancelled.

Contact support as soon as possible and explain the situation. Reporting quickly makes it easier to resolve the issue. Intentionally holding multiple accounts will result in strict action, but if it happened by mistake, it can usually be resolved.

Common reasons for a withdrawal being held include: incomplete KYC verification, unmet bonus wagering requirements, or an ongoing security review. Please check your account dashboard or contact support.

Accounts inactive for more than 12 months may be subject to a monthly maintenance fee. To avoid this, log in occasionally or contact support to close your account.

Read the Terms? Get Started Now

Jitbuz's terms and conditions are transparent and fair. Register today and start your journey on Bangladesh's most trusted betting platform.

Safe · Transparent · For 18+ Members

বাংলা